The cornerstone to a professional relationship with parents, the Parent Handbook is an essential training for every child care business owner and family child care provider. Teach participants how to show parents the philosophy and goals that drive their business, creating a handbook that includes school information, policies and procedures and contract information. Teach them how this tool can aid in discussing tough topics with parents and conducting interviews. (The Business Administration Scale for Family Child Care Providers by Teachers College Press includes a Parent Handbook requirement, referencing the Parent Handbook chapter in From Babysitter to Business Owner from which this training is based upon.) Book included: From Babysitter to Business Owner.