The biggest obstacle in meeting the goals we have for the children or our business is: the parents! Developed from a chapter in From Babysitter to Business Owner, this training will help you to teach child care directors, staff and family child care providers how to bring parents into their child care family and make them partners. Teach them to decode what the parents are saying and get to the heart of their issues. This training helps you to get participants working together on solving problems and preventing them so they can leave with the tools they need to reach all the parents and reach all their goals for the children. Book included: From Babysitter to Business Owner.